Before you use it
Unbox your product carefully and check that all listed accessories are included. Charge the battery fully before first use, and read the quick-start guide in the box to learn the basic controls.
SUPPORT
We're Here to Help
Have a question about a UNOKI product? Our team is here to assist you with product information, warranty inquiries, and general support.
Product InformationLearn more about our products and their features.Warranty SupportGet assistance with warranty-related inquiries.Where to BuyExplore and purchase UNOKI products through our authorized sales channels.Technical AssistanceOur support team can help answer questions about product setup and operation.
PRODUCT GUIDE
Product Guide
A quick guide to getting the most out of your UNOKI product — from first unboxing to everyday care and where to turn if you need help.
Everyday care
Keep your device clean and dry, and store it away from extreme heat or moisture. Use only the supplied cable and charger, and install firmware updates when they become available to keep everything running smoothly.
Getting support
If you run into a question, start with the downloads and FAQ sections on this page. Still stuck? Our Tokyo support team is a call or email away and happy to help with setup, warranty and everything in between.
Where to Buy
Where to Buy
You can access UNOKI products through our selected sales channels. You can explore and purchase our products from authorized retail partners.
Product availability may vary depending on the store, stock status and sales channel. For the most up-to-date information, we recommend checking the relevant sales point.
FAQ
Frequently asked questions
Can't find what you're looking for? Email us below — a specialist will help.
General
UNOKI offers drones, action cameras, smart glasses, wearable cameras, audio products, charging solutions, and smart accessories.
UNOKI products are available through selected retail partners and online sales channels.
We focus on innovative consumer electronics and smart lifestyle solutions designed for everyday life.
Our products are designed for creators, travelers, professionals, and technology enthusiasts.
Yes. Innovation and product development are at the core of the UNOKI brand.
5 answers
TECHNICAL SUPPORT
Need Help? Contact Us.
We’re here to help with product questions, warranty information and technical support. Send us an email and our team will get back to you as soon as possible.
For support inquiries, please contact us by email.
Support emailsupport@unokiglobal.com
Support hoursMon – Fri · 9:00 – 18:00 JST